Free for small business owners · By Coach Sarah Rose Tamparong

Free self-audit ✦ 30 checks ✦ Printable scorecard

You don’t need more leads yet. You need fewer leaks.

Get the Lead Leak Audit — 30 quick checks to find where your business is losing leads between the first “Hi, how much?” and the booked call, plus a 7-day plan to fix the biggest leaks first.

  • Score your Capture, Respond, Nurture, Close and Grow stages
  • Find your #1 leak in about 15 minutes
  • Get a 7-day fix-first plan you can start by hand today
  • Works whatever CRM you use — even a spreadsheet
Takes about 15 minutesWorks with any CRMPrintable scorecard7-day fix-first plan
The Lead Leak Audit — PDF cover
44Page PDF

Send me the free audit

Instant download. No spam — unsubscribe anytime.

The leaks

Sound familiar?

01

A message sits unanswered overnight.

02

A missed call never gets a reply.

03

A “let me think about it” never hears from you again.

Most small businesses already get inquiries. The leak is in what happens next. This audit shows you exactly where.

Facebook messagesWebsite formsWhatsAppCallsReferrals

Who it’s for

Built for small business owners who already get inquiries.

Most businesses don’t have a lead problem. They have a follow-up problem. The inquiries are already coming in — through Facebook, WhatsApp, the website, missed calls — but they land in five different places and depend on someone remembering to reply.

1

Small and medium business owners, local and international

Who want to connect AI, automation, marketing and operations.

2

Service businesses, e-commerce, coaches, consultants and agencies

Anyone whose sales start with a message, a form or a call.

3

No tech skills required

Grab your phone, open your inbox and your CRM (or your spreadsheet — that counts too), and be honest.

What’s inside

Five stages. 30 checks. One clear next step.

Rate each check 0, 1 or 2 — from “this doesn’t happen” to “it happens every time, without me remembering to do it.”

01

Capture

Do leads land in one place?

  1. 1Every inquiry ends up in one list or CRM.
  2. 2A clear form or booking option above the fold.
  3. 3Forms collect name, email, mobile and what they need.
  4. 4I know where each lead came from.
  5. 5People can book by themselves.
  6. 6Something useful in exchange for contact details.
02

Respond

Does every lead hear back fast?

  1. 7Every new lead gets an instant reply.
  2. 8Missed callers automatically get a text back.
  3. 9I’m notified the moment a lead comes in.
  4. 10After-hours messages still get a helpful response.
  5. 11Saved replies for my most common questions.
  6. 12It’s clear who owns each new lead.
03

Nurture

Does follow-up happen on its own?

  1. 13A follow-up sequence for leads who don’t book.
  2. 14Follow-ups teach or help — not “Just checking in!”
  3. 15Follow-up stops once someone books or buys.
  4. 16Reminders, and polite reschedules for no-shows.
  5. 17I reach out to old leads and past customers.
  6. 18Messages are personalized.
04

Close

Can you see and move every deal?

  1. 19A sales pipeline with clear stages.
  2. 20I know my open opportunities in under a minute.
  3. 21Leads move stages automatically.
  4. 22Proposals from a template — and I know when they’re opened.
  5. 23Clients can pay online.
  6. 24“Lost” or “not now” leads are tagged for follow-up.
05

Grow

Do reviews and reports run themselves?

  1. 25Happy customers automatically get a review request.
  2. 26I respond to reviews within a few days.
  3. 27A simple weekly dashboard of leads, bookings and sales.
  4. 28Key processes are written down (SOPs).
  5. 29My tools are connected — no copy-pasting.
  6. 30I own my accounts, data and automations.
30Quick checks
5Stages scored
1Printable scorecard
7-dayFix-first plan

Plus: a scorecard, a 7-day leak repair plan and a fill-in follow-up map.

Stage One: Capture page from the audit
Stage pagesSix checks + a quick fix for each stage
Your Scorecard page from the audit
Your scorecardAdd it up. Find your leak.
Your 7-Day Leak Repair Plan page from the audit
7-day leak repair planClose the biggest leaks by hand first

How it works

Download. Audit. Book a call.

01

Get the free audit

Enter your details and the PDF is sent to your inbox immediately.

Instant download
02

Score all 30 checks

Score each check 0, 1 or 2 — honestly. Add up each of the five stages, then circle your lowest section. That’s your first fix — not everything at once.

About 15 minutes
03

Book a free 15-minute call

Bring your lowest-scoring section and we’ll point you to the right fit. If we’re the wrong fit, we’ll say so on the call.

Optional · with Sarah
0–20 · Leaky bucketStart with Capture and Respond.
21–40 · Patched togetherFix your lowest-scoring section first.
41–60 · SystemizedLook at Grow: dashboards, SOPs and AI agents.
Coach Sarah Rose Tamparong
Coach Sarah Rose TamparongFounder, Mavens HQ

Meet your coach

Coach Sarah Rose Tamparong

Sarah is the founder of Mavens HQ. She helps businesses turn ideas into working digital systems — and helps people develop the skills to build their own. She offers coaching and advisory programs for small and medium-sized enterprises, locally and internationally, and shares practical knowledge on AI, automation, e-commerce and digital growth through webinars, training sessions and podcast appearances.

A note from Sarah: At Mavens HQ we start every project the same way — by mapping how you actually sell before anything gets built. This audit is a do-it-yourself version of that first step. Use it to spot your biggest gaps, fix the easy ones this week, and know exactly what to ask for if you decide to automate the rest.

About Mavens HQ

We build systems. You keep everything.

When you’re ready to stop patching leaks by hand, Mavens HQ builds done-for-you HighLevel CRMs, funnels, automations and AI agents inside your own account — tested with real leads and handed over with recorded walkthroughs and written SOPs.

Live in about 21 days
Built in your own account
You keep everything

Every project follows the MAVENS Framework™

MMap & Discover
AArchitect & Plan
VValidate & Commit
EExecute & Build
NNurture & Launch
SScale & Optimize

Every leak in this audit maps to a build module

CaptureFunnels & websites
RespondAI voice & chat agents, instant lead response, missed-call text back
NurtureAutomation & follow-up, email & SMS campaigns
CloseCRM & sales pipeline, payments & invoicing
GrowReputation & reviews, reporting & dashboards

FAQ

Questions, answered.

01Is it really free?

Yes. Enter your details and the PDF is sent to your inbox immediately.

02Do I need HighLevel to use it?

No. The audit works whatever tools you use today — a CRM, an inbox or a spreadsheet.

03How long does it take?

About 15 minutes to score. The 7-day plan helps you act on it.

04What happens after I download?

You’ll get a few short emails with tips on fixing each stage, and an invitation to a free 15-minute call with Sarah if you’d like help.

Start with one leak. Build from there.

Fifteen minutes on Sarah’s calendar. We’ll look at your lowest section together and point you to the right fit. If we’re the wrong fit, we’ll say so on the call.

Prefer to message? WhatsApp +63 995 827 6557 · sarah@mavenshq.com

The Lead Leak Audit cover